Chief Operating Officer (COO)

Chief Operating Officer (COO)

The above vacancy exists within the Executive Office and reports to the Chief Executive Officer. The purpose of this position is to ensure that business operations and processes are efficient and effective; and the proper management of resources, distribution of royalties to members and analysis of IT systems is conducted in order to achieve organisational strategy and enable sustainable business growth. The ideal candidate will be someone who has complete an Honours Degree in Business Administration with a minimum of 7 years’ executive management experience.

Key performance areas:

  • Development of business strategy that leads to the implementation of operational procedures to improve organisational efficiency.
  • Lead various cross functional teams across the business.
  • Work closely with the CEO to direct organisational strategy to achieve operational growth, to improve "profitability" and quality of SAMRO's service offering.

Key responsibilities: 

  • Strategy & Divisional Costs.
  • Operational Planning & Management.
  • Membership.
  • Distributions Efficiency.
  • Human Resource Planning & Management.
  • Operational Risk Management incl. controls.
  • Harmonisation of business units.

Minimum requirements:

  • Honours Degree in Business Administration.
  • Master’s Degree in Business would be advantageous.  
  • Minimum of 7 years’ executive management experience.
  • Proven experience as a COO or similar role.

Knowledge & Skills:

  • Exceptional written and verbal communication skills.
  • Understanding of business functions such as IT, HR, Marketing etc
  • Demonstrable competency in strategic planning and business development
  • Working knowledge of data analysis and performance/operation metrics
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal and public speaking skills
  • An ability to deal with complexity and analyse information, to establish the quality of the underlying data.
  • A strong process improvement mind-set and passion for quality.
  • An ability to interface with all levels of the organization as well a key international stakeholders
  • Technical aptitude (i.e. able to read and comprehend technical documentation, ability to comprehend and execute procedures, a demonstrated understanding of the system and its documentation).

Core Competencies:

  • Aptitude in decision-making and problem-solving.
  • A strong process improvement mind-set and passion for quality.
  • Attention to detail and an emphasis on excellence. 
  • Passion.
  • Humility.
  • Integrity.
  • Positive attitude.
  • Mission-driven.
  • Self-directed. 
  • Budget-focused mindset

If you are confident that you have the necessary qualification and experience to perform the above mentioned duties, please forward your CV (stating which position you are applying for) to

All positions will be filled in accordance with our Employment Equity policy. Closing date for this position is 28 February 2018. If you do not hear back from us after 2 weeks, please consider your application unsuccessful.