Manager: Publisher Services

Manager: Publisher Services

The above vacancy exists within the Publisher Services Department, and reports to the General Manager: Rights Holder Services. The purpose of the role is to render excellent customer service to SAMRO's publisher members and to grow and retain the organisation's publisher membership through excellence in administration and relationship building. The ideal candidate will be someone who has successfully completed Matric and has a Bachelor of Commerce, Business Science or Business Administration Degree as well as a minimum of 4 years of management experience in a corporate environment.

Key Performance areas:

  • Query Resolution;
  • Undocumented Works & NS Clearance;
  • Relationship Building;
  • Agreements Management & Quality Control;
  • Staff Management;
  • Distributions and Copyrights Amendments;
  • Business Development.

Minimum requirements:

  • Matric;
  • Bachelor of Commerce, Business Science or Business Administration;
  • Good understanding of copyright;
  • 4 years management experience in a corporate environment;
  • Excellent leadership ability;
  • Excellent written and verbal communication skills at a managerial level;
  • Excellent interpersonal and organisational skills;
  • Reporting skills;
  • Ability to exercise professional judgement;
  • System and process knowledge will be an advantage;
  • Ability to multitask.

Core Competencies:

  • Problem solving ability;
  • Customer focussed;
  • Goal setting abilities;
  • Integrity;
  • Networking ability;
  • Customer service orientation;
  • Presentation skills

 Send your application to All positions will be filled in accordance with our Employment Equity policy. Closing date for this position is 30 April 2018.

Should you not receive any feedback in the next two weeks, please consider that you application has been unsuccessful.