Publisher Services Consultant

Publisher Services Consultant

The above vacancy exists within the Publisher Services Department, Rights Holder Services Division, and reports to the Manager: Publisher Services.  The purpose of this role is to service and be the responsible individual to all top earning publishers of musical works. The ideal candidate will be someone who has successfully completed Matric with at least 3-4 years’ experience in a key accounts environment. A suitable tertiary qualification will be an advantage.

Key Performance areas:

  • Customer relationship management;
  • Distributions;
  • Query resolution; and
  • Royalty adjustments.

Minimum requirements:

  • Matric;
  • 3-4 years’ experience in a key accounts environment;
  • Suitable tertiary qualification will be an advantage;
  • Excellent interpersonal skills;
  • Excellent written and verbal communication skills;
  • Intermediate computer skills (including word processing and spreadsheet packages);
  • Accuracy and attention to detail is essential;
  • A basic understanding of Rights Administration and Collective Management in the field of music rights will be an advantage;
  • A basic understanding of the music publishing business and SAMRO’s royalty administration processes will be an advantage;
  • Music industry and market knowledge (Local & International); and
  • A valid driver’s license (manual transmission).

Core Competencies:

  • Conveying information;
  • Organisational commitment;
  • Customer Service orientation;
  • Problem solving ability;
  • Conceptual thinking ability;
  • Assertiveness;
  • Initiative; and
  • Decision making.

Send your application to zareena.badsha@samro.org.za. All positions will be filled in accordance with our Employment Equity policy. Closing date for this position is 15 December 2017.

Should you not receive any feedback in the next two weeks, please consider that you application has been unsuccessful.