The above vacancy exists within the Licensing Division and reports to the Supervisor: Licensing. The
purpose of this role is to grow revenue through licensing music users in a call centre environment.
The objective is to ensure compliance and that unauthorised music users are contacted and licensed
successfully. The ideal candidate must have successfully completed matric and have at least three
year’s working experience in telesales/cold calling.
Goals:
Revenue generation
Relationship management
Researching the market (Sourcing out new business licensing opportunities)
Leads Identification
Reporting
Resolution of queries
Researcher leads conversion
Minimum requirements:
Matric
Knowledge and experience of sales techniques (influencing, negotiating and prospecting)
Three years telesales / cold calling in a call centre environment experience
Collective Management Organisation related experience would be beneficial
Advanced computer skills, including Word & Excel
Excellent interpersonal and presentation skills
Sound understanding of pricing/discounting concepts will be an advantage
Good written and verbal communication skills
High level of numeracy
Accuracy and attention to detail is an essential requirement
Core Competencies:
Strong Negotiation skills
Ability to produced results in an unsupervised environment
Administration skills
Decision-making
Persuasiveness
Strong research and analytical skills
Organising ability
Problem solving ability
Customer focused
Ability to lead
Team player.
Time management skills.
If you are confident that you have the necessary qualification and experience to perform the above
mentioned duties, please forward your CV in confidence to the HR Department, on recruit@samro.org.za.
All positions will be filled in accordance with our Employment Equity policy.